At Kwatra Traders, we take pride in offering high-quality tyres that are built to last and deliver optimal performance. We stand behind the products we sell and want to ensure your satisfaction with your tyre purchase. Please read our Warranty Policy below for details regarding the coverage and terms of our warranty:
- Warranty Coverage:
- Our tyres are covered by a manufacturer’s warranty, which guarantees that the product is free from defects in materials and workmanship.
- The warranty coverage period may vary depending on the tyre brand and model. Please refer to the specific product details or contact our customer support team for information on the warranty duration.
- Warranty Claims:
- To initiate a warranty claim, you must provide proof of purchase, such as the original receipt or order confirmation.
- Warranty claims should be made directly to the manufacturer or as instructed in the warranty documentation accompanying the product.
- Please note that warranty claims must be made within the specified warranty period.
- Warranty Exclusions:
- The warranty may be void if the tyre has been improperly installed, repaired, modified, or used in a manner inconsistent with the manufacturer’s guidelines.
- Damage caused by improper inflation, overloading, or exceeding the recommended load capacity or speed rating is not covered under the warranty.
- The warranty does not cover damage resulting from accidents, vandalism, misuse, or neglect.
- Warranty Process:
- If you encounter an issue covered under the warranty, please follow the manufacturer’s instructions for filing a warranty claim.
- In most cases, the manufacturer will evaluate the tyre and determine if the claim is eligible for warranty coverage.
- If the claim is approved, the manufacturer may provide a replacement tyre or offer a pro-rated credit towards the purchase of a new tyre.
- Manufacturer’s Terms and Conditions:
- Warranty terms and conditions may vary among different tyre manufacturers.
- It is essential to review the specific warranty documentation provided by the manufacturer for detailed information on their warranty coverage, limitations, and claim procedures.
We encourage you to read the manufacturer’s warranty documentation accompanying your tyre purchase for comprehensive details regarding the specific warranty coverage applicable to your product.
If you have any questions or need assistance with a warranty claim, please contact our customer support team. We are here to help facilitate the warranty process and ensure a satisfactory resolution.
Please note that the warranty provided is by the tyre manufacturer, and Kwatra Traders acts as a facilitator in processing warranty claims.